Privacy Policy

Last Updated: 31/12/2025

Data Controller

D-SERV GAMING LIMITED (Incorporation Number: 14130218, United Kingdom) is the data controller responsible for the processing of personal data under this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including but not limited to:

• Discord username and contact information
• Payment and billing information
• Communication preferences

1.2 Automatically Collected Information

We automatically collect certain information when you use our Services, including:

• Usage data and analytics
• IP address and device information
• Cookies and similar tracking technologies

Cookies are used to enhance user experience, analyze service usage, and improve our Services. You may control or disable cookies through your browser settings.

2. Use of Information

We use the collected information for the following purposes:

• To provide, operate, and maintain our Services
• To process transactions and send related notifications
• To respond to inquiries and provide customer support
• To improve our Services and develop new features
• To protect against fraud, abuse, and unauthorized access
• To comply with legal and regulatory obligations

2.1 Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• User consent, where required

3. Information Sharing

We do not sell or rent your personal data. We may share your information only in the following circumstances:

• With trusted third-party service providers that assist us in operating our Services (such as payment processors, hosting providers, and communication platforms), subject to appropriate data protection safeguards
• With law enforcement, regulators, or public authorities when required by applicable law

3.1 International Data Transfers

Where personal data is transferred outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place in accordance with applicable data protection laws, including standard contractual clauses or equivalent mechanisms.

4. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

4.1 Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to certain processing activities
• Request data portability, where applicable
• Withdraw consent at any time, where processing is based on consent
• Opt out of marketing communications
• Lodge a complaint with a competent data protection authority

5.1 Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

6. Contact Us

If you have any questions about this Privacy Policy or how we process personal data, you may contact us at:

Email: support@d-serv.eu

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Material changes will be communicated to users via email or through our Services where required by law.